East Midlands Airport announces U-turn over controversial drop-off parking fees - which bosses say were brought in 'with the best intention'
Less than a month after changing rapid drop-off parking charges East Midlands Airport has announced a U-turn.
The airport changed the fee for dropping off from 10 minutes for £2 to five minutes for £2 on May 20.
If drivers exceeded the five minutes they were charged an extra pound a minute.
During busy periods drivers had to queue to leave the car park - and they ended up paying more as a result, NottinghamshireLive reports .
Taxi driver Tony Parkinson, 44, felt he 'couldn't do his job properly' after the change was made to the tariff.
East Midlands Airport bosses stressed the changes to the tariff were brought in 'with the best intention' to improve traffic flow.
But it has now reverted to its original rapid drop-off charge of 10 minutes for £2 until further notice.
Andy Tyler-Smith, East Midlands Airport’s customer services and security director, said: “Recent changes to waiting times in rapid drop-off (RDO) were implemented with the best intention to improve traffic flow throughout the airport to make it easier and quicker for more passengers to get from their cars and taxis to the departure gates.
“The vast majority of our passengers are in and out of rapid drop-off within five minutes and therefore were paying no more than they did before the waiting times were reduced from 10 minutes for £2 to five minutes for £2.
“Having closely monitored the situation since the changes were introduced we are aware that, at peak times, some users of the RDO have been unable to leave within five minutes due to traffic congestion.
"Regrettably, this had led to drivers incurring excess charges due to exceeding the five minutes. Consequently, we have taken the decision to revert to the original waiting time of 10 minutes for £2 until further notice.
“For drivers dropping off or collecting passengers who wish to wait longer, there are a number of options available on-site.
"We offer 30 minutes in Short Stay 1 for £4 and one hour free parking in Long Stay 2 car park. Disabled passengers can park for 30 minutes free of charge with a Blue Badge – and this applies to taxis – in Short Stay 1, which is our closest car park to the terminals.”