The owners of a gift shop in Edwinstowe are celebrating 30 years since first opening their doors –and say quality is the key to their success.
Mother and daughter team Winona and Justine Turvill first opened Robin’s Den on High Street on November 11, 1987.
Justine was aged just 17 at the time, but has always lent a helping hand and now runs the store alongside Winona.
The pair marked their pearl anniversary on Saturday with a colourful display and by giving gifts to customers, as well as toasting with bucks fizz with their patrons.
Winona, 73, said: “I love working here – it’s a big part of my social life.
“Customers always come in for a chat. It’s a close community and a lovely village.
“I have lots of fond memories and the years have flown by.
“We try to make everyone feel welcome – we get a lot of tourists, from all over the world. I try to greet them in their own language if I can and their faces will just light up.”
“Quality is the key to our success. We try to be individual and not double up on what other businesses are offering – being in a small village means no two things can be the same.”
Justine, now 47, said: “It is the personal touches that are important to us.
“People appreciate when you do something that little bit extra for them.”
The shop is now double the size it was when it opened – it was extended in 2006.
And, while a mother and daughter working together might sound like a recipe for a family feud, Winona and Justine say they love working together – the only argument they have is whether the shop door should remain open or closed against the elements.
Winona said: “Justine is always cold, but I’m always too hot. That’s the only thing we really disagree about.”
The duo have seen plenty of change throughout the years.
Winona said nearby Center Parcs and Forest Holidays log cabins have brought more tourists into the village.
She said: “Now we are officially Robin Hood’s Village it has helped get people here.”
And she is expecting the new Sherwood Forest Visitors’ Centre, currently being built, to boost footfall.
She said: “It’s closer so people will walk here, whereas before it was a bit too far away.”
Winona and Justine said they hope the shop will remain open for a “good few more years yet.”