Mansfield college course helping boost job opportunities

A Mansfield college has teamed up with a leading supermarket and a public service provider to promote customer service.

Thursday, 30th September 2021, 11:30 am
Updated Friday, 1st October 2021, 4:58 pm

The partnership between West Nottinghamshire College, Tesco and PeoplePlus guarantees candidates who complete a level one customer service qualification an interview at either of Tesco’s two stores in Mansfield, on Oak Tree Lane and Chesterfield Road South, or its branches in New Ollerton and Worksop.

Delivered over five days, beginning on Monday, October 11, at the college’s Derby Road campus, the programme will incorporate learning employability and customer service skills along with an introduction to retail principles, personal behaviour techniques for success, how to succeed with CV writing and interview skills, as well as the opportunity to hear from a guest speaker.

The course is open for those aged over 19 and is free for the unemployed and in receipt of a means-tested benefit or those earning less than £17,374 per year.

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West Nottinghamshire College course will create career opportunities

Following the course, a 16-hour period of work placement will be provided for candidates at the one of the four Tesco stores.

Peter Rowley, college adult and community learning manager, said: “This is a brilliant way for individuals wanting to find that route into a rewarding career in retail. This week-long course will provide students with those all-important first skills needed when working in customer service."

To apply for the week-long programme, email Jane Jones at [email protected] and visit

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