‘One-stop’ council shop for Sutton?

Nottinghamshire County Council’s customer service point under Sutton library is one of several earmarked for closure by the authority in a bid to save money and due to a fall in face-to-face enquiries.

Tuesday, 18th February 2014, 2:03 pm

The point is a place where residents can meet advisors in person to get support or advice on services such as social care, transport and travel, highways, registration services and waste and recycling.

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Marj Toward, service director for HR and Customer Service at the county, said that they are working with Ashfield District and other councils to look at providing ‘one-stop’ shops for local authorities.

“The change will save the County Council around £100,000 per year and extend the number of days the services are available in a number of locations,” she said.