Nottinghamshire Police has released details of the latest misplaced call made to its emergency call handlers, as the force continues to urge people to use its 999 emergency line responsibly.
The caller said: “I’ve lost my car insurance documents and want the police to check to see when it’s going to expire."
Rather than calling their insurance company direct to check this for them, this caller decided to call 999, which could have potentially taken Nottinghamshire Police’s dedicated team of emergency call handlers away from dealing with genuine emergencies.
A police spokesman said: "Please think before dialling and only call 999 when life is in danger, someone is seriously injured, someone is using or threatening to use violence, a crime is in progress, there is serious damage being caused to property or whenever else an immediate police response is required.
"For all other non-emergency policing matters, please call 101 or visit the Nottinghamshire Police website – www.nottinghamshire.police.uk/advice – for advice on how to deal with hundreds of policing and non-policing matters.
"By not calling 999 when it’s anything less than an emergency, you can help to ensure Nottinghamshire Police’s team of emergency call handlers can be on-hand for when people really do need them."