Mum refused crisis loan after department for Work and Pensions (DWP) mistook her for Gloria de Piero

Angeline Duadagni  with a letter addressed to Gloria De Piero
Angeline Duadagni with a letter addressed to Gloria De Piero

BUNGLING bosses at the department for Work and Pensions (DWP) have apologised to a Huthwaite mum after they mixed her up with Ashfield MP Gloria De Piero.

Angeline Guadagni, who is a single mum with two children under five, was turned down for a crisis loan from the Government department and when she complained was sent a letter addressed to the MP and former GMTV presenter.

She had applied for the emergency cash when her fridge-freezer broke down, leaving the family with nowhere to keep their fresh or frozen food.

Now the DWP has apologised to Mrs Guadagni for the confusion - and has offered to help her with the cost of replacing the food after Chad got involved in the case.

Speaking about the mix-up, Angeline said: “I am astounded by the whole situation. I am still in hardship at the moment. How can they mistake an MP in that particular situation?”

And she added: “It’s impacting on me daily - I think it is bizarre.”

A spokesman at the DWP said: “We apologise that the letter informing Mrs Guadagni of the decision about her crisis loan application was sent to her MP in error.

“As requested by Mrs Guadagni we have reviewed her application and decided we are able to help buy replacement food following the breakdown of her freezer.”

On Monday a spokesman from the MP’s office said: “We have no idea where this has come from. The lady is providing us with copies of the correspondence.”

Under new DWP rules, which came into force in April, crisis loans cannot be used for household items such as cookers and furniture.

A spokesman for the department said this week that the new rules mean emergency support is now more targeted at those who need it most.