A MANSFIELD mum has instructed solicitors to help recover a £450 deposit paid to an estate agents which has now ceased trading.
The 21-year-old took out a tenancy at a property in Rainworth with Eazi-Move Estates and Letting based on Southwell Road East.
The woman, who has a young child, paid a deposit which should have been protected by the government’s Tenancy Deposit Protection scheme.
However, Eazi-Move Estates and Lettings ceased trading last year leaving landlord Allyson Swan to manage the property herself or find another agent.
However, Ms Swan has been desperately trying to get her tenants deposit back with no success.
The tenant, who wishes to remain anonymous, has been told the owner of Eazi-Move Estates and Lettings went bankrupt and the company re-started as Eazi-Move Estates Ltd with a completely new owner.
But the website address and contact details haven’t changed.
A spokesman from Eazi-Move Estates Ltd, of Kingsway, Kirkby-in-Ashfield told Chad they had ‘nothing to do’ with the Rainworth-based company.
The matter has been reported to police and trading standards who both said it was a civil issue.
The tenant has now instructed solicitors to get her money back.
She said: “I ring up every day and get the same story. It’s very stressful trying to sort it out.
“I can’t afford to lose £450. It’s my money and I need it back.
“The money should have been put in a protected deposit scheme.”
When Chad contacted Eazi-Move Estates Ltd they said any money owed from the previous regime had to be chased up through the courts.
Trading Standards only usually get involved where individuals or groups of consumers have been misled or duped.
Because Ms Swan is renting the property out, she is classed as a business rather than a consumer.
If you have been adversely affected by the closure of Eazi-Move Estates and Lettings call our reporter on 01623 450304.