Mansfield council to go digital to improve access to services

Mansfield District Council wants to encourage people to use more of its services online
Mansfield District Council wants to encourage people to use more of its services online

Mansfield District Council is set to launch a new ign-in customer portal to improve access to services next yeat.

The system, which will be launched in spring 2018, has been built to encourage more residents to do more online transactions with the authority.

Members of the public will also be able to see their councillor details, bin collections days and other information which will be tailored to them.

The portal is one of the first major developments emerging from the council's Digital Transformation Strategy.

It will be available from the homepage www.mansfield.gov.uk and all online customers will be encouraged to set up and access an account every time they visit.

A statement on the council's website said: "The benefit of creating an account is tailored content. Your account will contain all the information you need including bin collection days, ward councillor details, Council Tax information and in the future you will be able to see your balances, payments and outstanding amounts in one place."

Councillor Stewart Rickersey, portfolio holder for corporate services said: "The portal will bring Mansfield District Council into the 21st Century and will give customers real time, direct interaction with essential front line services.

"We need residents to help us test the portal before it goes live next year. Please sign up to become part of our testing pool by emailing publicrelations@mansfield.gov.uk by November 24."