A patient has hailed her ‘fabulous’ doctor who always goes the extra mile.
Gail Cordon was speaking after Dr Steve Jones was honoured at the Sherwood Forest Hospitals NHS Trust’s annual staff excellence awards.
Dr Jones, a haematologist at King’s Mill Hospital, Sutton, was honoured with The People’s Award, which was supported by your Chad and nominated for by members of the public and patients.
Gail, aged 54, who has been under Dr Jones’s care since her cancer diagnosis in 2012, said he always had time for all of his patients and listens and answers any question or worry, no matter how busy he is.
She said: “There was one time where I was waiting for results and he knew I would be nervous, so he called me late on a Friday evening before he went on holiday so I wasn’t left worrying and he could give them to me personally.
“I couldn’t have got through my chemotherapy and continue to live with cancer if it wasn’t for this wonderful man.
“I’m just so pleased for Dr Jones and it’s really well deserved. In all the time that I’ve been under his care, and I still am, he’s been fabulous.
“He’s such a lovely man and I know some of his other patients feel the same.”
Dr Jones said: “It was a humbling experience to receive the award and hear such positive feedback.
“As a team, we’re all about treating patients and putting them first so to be nominated by a patient is the highest form of praise and reinforces what we do and why we do it.”
The People’s Award was one of nearly 20 presented at Friday’s ceremony at the John Fretwell Centre, Sookholme Road, Mansfield, where guests enjoyed a speech by special guest Carolyn Radford, Mansfield Town FC chief executive.
Richard Mitchell, trust chief executive, said: “Events like these always make me incredibly proud and I’m pleased we are able to celebrate so many outstanding members of staff who work at our hospitals.
“We’ve had a fantastic year and, thanks to the hard work and dedication of all colleagues including our volunteers, our hospitals have been rated good overall by the Care Quality Commission and outstanding for the care we provide.
“This is because of the teams and individuals we have working at SFH and the work they put into making sure patients always come first.
“Our aim is to treat all our patients like a member of our family and to treat our colleagues with respect and kindness.
“We have much more to do, but I think we are making progress with this and it is important we celebrate the year we have had.
“We received a record-breaking number of nominations this year and inevitably only a small number of those could make the final shortlist, but everyone nominated should be extremely proud. This demonstrates what a great Trust we are already, and our commitment to making further improvements to patient care in the future.
“I am confident 2019 will be an even better year at Sherwood.”
The chairman’s award for the overall winner went to the learning disabilities team, winner of the respectful and caring team honour, for their work to identify vulnerable patients before they come into hospital so adjustments can be made to make patients’ journeys easier and improving their experience.
- The People’s Award – Steve Jones, haematology consultant;
- Communicating and Working Together, individual – Tania Willetts, ward 25 deputy ward leader;
- Communicating and Working Together, team, Sconce ward;
- Aspiring and Improving, individual – Jill Russo, King’s treatment centre reception coordinator;
- Aspiring and Improving, team – pharmacy, dedicated ward project team;
- The Kate Granger Award for Respectful and Caring, individual – Ryan Inumerable, cancer nurse specialist;
- The Kate Granger Award for Respectful and Caring, team – Learning disabilities team;
- Efficient and Safe, individual – Richard Clarkson, emergency department lead nurse/head of service;
- Efficient and Safe, team – Breast team;
- Volunteer – Newark outpatient refreshment bar;
- Chris McFarlane Award For Training and Development – Ward 51;
- Sean Lyons Cup for Most Improved Team – Safeguarding team;
- Rising Star – Shana McCullagh, senior human resources assistant;
- Non-Clinical Services Award, individual – Rachel Duckmanton, therapy secretary;
- Non-Clinical Services Award, team – King’s Mill and Newark hospitals case notes and medical records team;
- Star of the Year, clinical - Danny Jones – emergency assessment deputy charge nurse;
- Star of the year, non-clinical – Diane Barsby, postroom assistant;
- Chairman’s award for excellence – Learning disabilities team.