Ambulance chiefs have apologised for their response time after it took more than two hours to attend a young motorcyclist who had crashed in Warsop this week.
The young biker had come off his bike on the A60 as he approached Warsop from the Mansfield direction at about 6.50pm on Monday evening.
Police took 40 minutes to arrive on the scene, with local people having to direct traffic around the injured rider.
A paramedic arrived five minutes after the police, and a local nurse, on her way to work, also stopped to assist.
However, the ambulance did not arrive until after 9pm.
Peter Ripley, associate director of operations at East Midlands Ambulance Service said: “We haven’t been approached by the patient about the response to the 999 call after he fell off his moped, however the delay experienced clearly fell short of the high standard our patients should expect, and we are very sorry about that.
“We have seen a huge increase in demand with thousands of calls being received over the last few days, compared to the same period last year and this, together with the challenging road conditions, has put significant strain on our service.”
One eye witness said the young rider was almost hit by a lorry travelling in the opposite direction as he came off his bike, but who managed to stop in time.
Dennis Locking, who lives close to where the accident happened was furious at the time it took the emergency services to arrive.
He said: “I’m totally disgusted. How did it come to the stage where it took 40 minutes for police and a paramedic to turn up, and more than two hours for an ambulance?
“There was a young lad, about 15 or 16 helping to direct traffic.
“The A60 is a major road and the poor lad was laid there for two hours. It’s not good enough.”
No details of his the rider’s injuries have been released.
EMAS say that freezing conditions has meant a spike in call-outs since Christmas with more than 11,712 calls in the space of four days.
They are now expecting another rush of calls over New Year, which is traditionally the busiest time of the year.
Mr Ripley added: “The public is urged to use 999 wisely to help get to people who really need our help.
“You can help by checking on friends, relatives and neighbours, and by being aware of health services before you need them; NHS Choices provides details of services via www.nhs.uk”