Early success for council-run team with 1,500 calls

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A specialist advice team offering early intervention advice and support to children and their families, has dealt with more than 1,500 requests for help in its first five months.

Nottinghamshire County Council set up the Early Help Unit in September as the first point of telephone and email contact for children, parents, carers and agencies for support around issues such as parenting, school absenteeism and emotional health and wellbeing.

Once consent has been established to discuss the individual case, the team then puts the person in touch with the most appropriate team or service.

Coun John Peck, committee chairman for children and young people’s services, said: “Supporting, nurturing and empowering 
children and families 
across the county is critical for us.

“The work of the new Early Help Unit gives a good example of the sort of success we can achieve with these integrated services.”

For the calls for help and advice received since September, more than a quarter was related to school attendance concerns, and a further quarter concerned behaviour issues.

Other key areas highlighted included support with parenting and teenagers and emotional health and wellbeing issues.