Bogus PPI cold call scammers targetting Derbyshire

CRIME: Crime scene.
CRIME: Crime scene.

Imposters claiming to be from the CAB (Citizens Advice Bureau) are cold calling people in Derbyshire offering to help with payment protection insurance (PPI).

Chief Officer of Derbyshire Districts Citizens Advice Bureau,Emma Hagger, said: “We would like to stress that no genuine CAB adviser, or anyone connected with the CAB service, would ever phone or text someone out of the blue.

“If you are cold called or get a text from someone saying that they are from the Citizens Advice Bureau and asking you about PPI it is almost certainly a scam.

“Make sure you do not give or confirm any personal information and report the call immediately to the consumer helpline on 08454 04 05 06.”

People who believe they have been miss-sold PPI can use the CAB approved sample PPI complaints letter at, to help complain about mis-selling.

CAB also advises that there is information about making a complaint about mis-selling and an easy to use step-by-step guide on how to claim on the website at