All non-essential retail stores in the country have been closed since the start of lockdown on 23 March. Select M&S stores have remained open throughout lockdown to sell food and a limited selection of clothing items.
Some in-store services will remain unavailable when shops reopen next week.
1. Customer numbers managed
A member of staff will manage the flow of customers in and out of M&S stores to maintain social distancing. Photo: Adrian Brooks
2. Hand sanitiser on arrival
Hand sanitiser will be by the door at all M&S clothing stores. Photo: Adrian Brooks
3. Some services unavailable
Services such as bra fit remain paused but staff will be on hand to help and customers can use M&S’s online tool. Fitting rooms at M&S remain closed but the refund policy remains extended. Photo: Adrian Brooks
4. Kids section extended
Space in store dedicated to kids’ product is growing by 30 per cent. Photo: Adrian Brooks