Edwinstowe care home is again 'good' in all areas after latest inspection by Care Quality Commission
An Edwinstowe care home’s continued improvement has been been underlined by another positive inspection by Government watchdog the Care Quality Commission (CQC).
Nightingale Nursing and Care Home, on Fourth Avenue, is a care home providing nursing and personal care to older adults, living with physical health conditions and dementia.
The home is run by Jasmine Healthcare and at the time of the assessment was supporting 28 people.
Back in 2021, the home was place in specia measures by the CQC but it has seen a rapid improvement since then.
When it was inspected again in 2022, all special measures were removed and it was rated ‘good’.
However, some concerns were raised about the management of the service and the CQC therefore decided to inspect again last November , but only assessing the key questions of safe and well led only.
Both were judged to be ‘good’, giving the home a ‘good’ rating in all key assessment areas and a continued ‘good’ overall rating.
In their report inspectors said: “We found risk assessments (during the previous inspection) relating to people’s health needs were inconsistent some were of good standard whereas others needed further development.
"We fed this back to the provider who took immediate action to ensure staff had accurate guidance for people.
"The home was clean and tidy, with processes in place to ensure the environment in which people lived remained safe.
"Medicines were managed safely.
"The service had gone through recent management changes which had impacted the service previously.
"The provider had taken significant action to address the management shortfalls and protect people from the risk of harm.
"Governance processes in place highlighted areas for improvement.
"The provider, staff and interim management team displayed a committed attitude to improving the safety and quality of care for people living at the service.
"People told us that whilst they felt safe living at the service, the changes in management raised concerns.
"The provider and management team recognised the impact staff changes had on people using the service and were working hard to re-build trust and drive service improvement.
"People and their relatives told us, staff were kind and caring.
"We received mixed feedback about the number of staff on duty – some told us they felt there were enough and others said there could be more.
“Our observations, documentation and staff feedback found there were enough staff on duty to support people safely.
“The provider had recently increased staffing numbers following feedback and a review of people’s needs.
"This meant action was taken when people raised concerns.”
Your Chad has contacted Jasmine Healthcare for comment.