Mansfield estate agents pick up national award after helping homeless

A Mansfield estate agency has picked up national recognition for its property work which includes helping to house the homeless.
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ASK Estate Agents on Stockwell Gate received the Gold for Best in County (East Midlands) Letting Agent Tenant Awards, in the prestigious UK-wide ESTAS Customer Service Awards, 2020.

Sponsored by Zoopla, they are the biggest awards in the UK property industry. The winners were announced on You Tube by Phil Spencer in the first ever virtual awards for the property industry.

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The accolades recognise the best estate and letting agents for customer service based on ratings from clients who have moved home with an agent’s help. This year’s results were from 45,000 customer reviews.

ASK Estate Agents in Mansfield Town Centre. Have won first prize in UK wide ESTAS. Directors Kelly Statam , Kevin Statham with staff Iesha Wragg, Elsa Peat and Terrina Wheat.ASK Estate Agents in Mansfield Town Centre. Have won first prize in UK wide ESTAS. Directors Kelly Statam , Kevin Statham with staff Iesha Wragg, Elsa Peat and Terrina Wheat.
ASK Estate Agents in Mansfield Town Centre. Have won first prize in UK wide ESTAS. Directors Kelly Statam , Kevin Statham with staff Iesha Wragg, Elsa Peat and Terrina Wheat.

ASK is run by Kevin and Kelly Statham. They previously ran an agency in Sutton in Ashfield, but moved to Mansfield when the business grew.

"Kevin said: “We cater for the high end of the market all the way down to the lower end, part of of our work is helping the homeless, and we do a lot of work with HMOs – houses of multiple occupancy.

"It is not all about making profit, and it is very rewarding to know you have helped someone get off the streets and into a home.”

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Kelly Statham manager of ASK Property said “We are absolutely thrilled to be recognised in this year’s ESTAS. It means so much to us as we know it’s our customers who have judged our performance.

"We take our levels of customer service very seriously, we know clients have a choice. We have always been proud of the personal service and this proves we deliver what we promise.”

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