Vulnerable people targeted by phone scammers

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Phone scammers posing as police officers and computer store employees are targeting vulnerable people.

The calls are generally being made to elderly people during the night and in the early hours of the morning

Callers are using two different stories to gain bank details and in some cases to collect credit cards and bank cards.

In some calls, posing as detectives from Metropolitan Police, they tell the victims that their bank cards have been used by criminals and ask them for card information – saying a courier will pick up their cards.

The bogus caller then asks the person to contact their bank and cancel their cards. But despite putting the phone down to make the call, the victim’s phone line has been directed back to the scammers, who then ask for their bank details.

Another scenario being used is to say that the victim’s grandchild has run up a debt at the Apple Store, which needs to be paid off.

Samantha Hancock, of Nottinghamshire Police’s Pre-Crime Unit, said: “These scammers are targeting elderly people at unsociable hours when they are most vulnerable.

“Police officers are unlikely to ever seize your bank cards after a fraud and if they do, they would never send a courier to collect them. Officers with identification would come to the victim’s house.

“Please make your relatives aware of this scam. Do not share financial details, including codes for your bankcard, safe or Keysafe with strangers and do not keep large amounts of money in your house.

“Also, when you hang up the phone, make sure you hear a dialling tone before making another call.”

If you have been targeted by this scam or have any information phone 101 or Crimestoppers anonymously on 0800 555 111.

Please ensure you cancel cards immediately and contact police if you have divulged your card details or handed them over to anyone.