Nottinghamshire County Council to upgrade website

NEWS: News.

Published on 25/01/2013 11:39

Nottinghamshire County Council’s website - www.nottinghamshire.gov.uk - is to undergo an upgrade this weekend (25-28 January) which will help to improve its performance at times of high demand.

The website struggled to cope with an unprecedented surge in visits by parents and pupils checking school closures due to the snow on Monday and as a result was only available intermittently between 7.30am and 9am.

More than 80,000 people visited the website on Monday - almost two and half times greater than the previous highest number of visitors in one day. The previous highest was 32,700 on 6 February 2012 - another snow affected day.

Work to upgrade the website’s content management system and move it to a larger server will take place from 11am on Friday 25th January to 5pm on Monday 28 January. The website will still function during this period but some features, including some online forms, blogs and forums will be temporarily unavailable.

Popular functions of the site such as concessionary travel applications, road fault report forms, most consultations and school / service disruption pages will be available thoughout the upgrade work.

The number of people using the County Council’s website continues to grow, with 4,285,739 visits last year compared to 3,767,243 in 2011. And the number of people following the Council’s twitter feed @NottsCC has more than doubled in the last year to over 8,200.

Matthew Dodd, Digital Team Group Manager at Nottinghamshire County Council said, “More and more people are using the website and other online platforms to find out information about or interact with the Council about services.

“Because of the increase in people accessing our services on-line - whether that is by PC, tablet device or smartphone - it is vital the website’s capacity to cope with the added demand is improved.

“The upgrade will improve the reliability of the website and help to ensure that when there is a significant demand in people accessing the site, as we have experienced during the poor weather, the system is able to cope with the spike in usage.”

While the upgrade is taking place, anyone who wants to submit information for a form which is not available can do so by email to enquiries@nottinghamshire.gov.uk

The Customer Contact Centre is open for telephone enquiries on 0300 500 80 80 from 8am to 8pm Monday to Friday and 8am to 12noon on Saturdays.

News

Looking for...

Featured advertisers

Jobs

Search for a job

Motors

Search for a car

Make Model Price from Price to

Property

Search for a house

Buy Rent

Bedrooms Price from Price from Price to Price to

What is a Cookie?
What is a Flash Cookie?
Can I opt out of receiving Cookies?
About our Cookies

Cookies are small data files which are sent to your browser (Internet Explorer, Firefox, Chrome etc) from a website you visit. They are stored on your electronic device.
This is a type of cookie which is collected by Adobe Flash media player (it is also called a Local Shared Object) - a piece of software you may already have on your electronic device to help you watch online videos and listen to podcasts.
Yes there are a number of options available, you can set your browser either to reject all cookies, to allow only "trusted" sites to set them, or to only accept them from the site you are currently on.

However, please note - if you block/delete all cookies, some features of our websites, such as remembering your login details, or the site branding for your local newspaper may not function as a result.
The types of cookies we, our ad network and technology partners use are listed below:
- Revenue Science ►
  
  A tool used by some of our advertisers to target adverts to you based on pages you have visited in the past. To opt out of this type of targeting you can visit the 'Your Online Choices' website by clicking here.
- Google Ads ►
  
  Our sites contain advertising from Google; these use cookies to ensure you get adverts relevant to you. You can tailor the type of ads you receive by visiting here or to opt out of this type of targeting you can visit the 'Your Online Choices' website by clicking here.
- Webtrends / Google Analytics ►
  
  This is used to help us identify unique visitors to our websites. This data is anonymous and we cannot use this to uniquely identify individuals and their usage of the sites.
- Dart for Publishers ►
  
  This comes from our ad serving technology and is used to track how many times you have seen a particular ad on our sites, so that you don't just see one advert but an even spread. This information is not used by us for any other type of audience recording or monitoring.
- ComScore ►
  
  ComScore monitor and externally verify our site traffic data for use within the advertising industry. Any data collected is anonymous statistical data and cannot be traced back to an individual.
- Local Targeting ►
  
  Our Classified websites (Photos, Motors, Jobs and Property Today) use cookies to ensure you get the correct local newspaper branding and content when you visit them. These cookies store no personally identifiable information.
- Grapeshot ►
  
  We use Grapeshot as a contextual targeting technology, allowing us to create custom groups of stories outside out of our usual site navigation. Grapeshot stores the categories of story you have been exposed to. Their privacy policy and opt out option can be accessed here.
- Subscriptions Online ►
  
  Our partner for Newspaper subscriptions online stores data from the forms you complete in these to increase the usability of the site and enhance user experience.
- Add This ►
  
  Add This provides the social networking widget found in many of our pages. This widget gives you the tools to bookmark our websites, blog, share, tweet and email our content to a friend.
- 3rd Party Cookies ►
  
  We use Advertising agencies to provide us with some of the advertising on our websites. These include (but are not limited to) Specific Media, The Rubicon Project, AdJug, AdConion, Context Web. Please click on the provider name to visit their opt-out page.

Nottinghamshire County Council to upgrade website

Top stories

News