New phone app to shape NHS trust

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Patients across Derbyshire are to benefit from an app for smartphones and tablets which breaks new ground for the NHS.

The app – designed and developed by Derbyshire Healthcare NHS Foundation Trust – went live this week and boasts a novel feature that enables users to be just a touch away from rating services and giving feedback on their patient experience.

The trust says it will help give the trust a unique real-time insight into the quality of care it provides, providing a new source of information in an instant which it can act upon to improve its range of services. The free-to-download app can be personalised to meet the different health needs of users.

Chief executive Prof Steve Trenchard said: “This app not only gives the community we serve greater ownership and control over improving their own health, but it also adds a new dimension to the way we improve services by capturing their comments and experiences in an instant.

To get the app, search for ‘My CCS’ on the Apple App Store, Google Play, or BlackBerry World.