Mixed results for King’s Mill Hospital in staff survey

STAFF at Sherwood Forest Hospitals NHS Foundation Trust are suffering more stress, working longer hours and are less than satisfied with the quality of work and patient care they are able to deliver than they were a year ago.

These are the findings in the 2012 National NHS Staff survey report just published by the Care Quality Commission (CQC).

In the feedback from staff at King’s Mill and Newark Hospital, which forms the Trust, staff WOULD NOT recommend it as a place to work or somewhere they would be happy for a friend or relative to receive treatment.

But on a positive level the Trust was ranked in the top 20 per cent of acute trusts for staff not experiencing discrimination at work, or witnessing potentially harmful errors, near misses or incidents.

The Trust was also placed above average nationally for effective team working, training development , feeling able to contribute towards improvements and equal opportunities.

“It is pleasing that our results compare favourably in many areas with other acute trusts in England and that our staff agree their role makes adifference to patients,” said Karen Fisher, executive director of Human Resources.

“Our drive for continuous improvement will ensure that we now focus our attention on those areas where our scores could be better.

“Work has already begun on improving communications within the Trust, including simplifying staff appraisal paperwork.

“In addition, the Trust has recently streamlined its recruitment processes to support the filling of posts, which should reduce work-related stress and the need for staff to work extra hours.”

The annual survey is distributed nationally to all acute trust staff who complete the questionnaire anonymously to give feedback which can be translated into this report.

The aim of the results is to indicate to each Trust the areas requiring local action to improve as an employer.

Out of 28 key findings that the survey looked at, Sherwood Forest Trust scored worse than the national average in just less than half at 13 and in the worst 20 per cent of trusts nationally in two categories.

These related to work pressure and the fairness and effectiveness of incident reporting procedures.

In 10 of the 28 key findings, the Trust was better than average with two areas they featured in the top 20 per cent of trusts and in five areas they were deemed as average.