Public meeting into ambulance service changes

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Have your say

Ambulance chiefs in Derbyshire are urging the 130,000 people who used the service last year to have their say in shaping its future.

More than 133,000 emergency calls were made to East Midlands Ambulance Service (EMAS) by people in the region during 2011/12.

Those who made 999 calls are now being encouraged to get involved with EMAS’ Being the Best consultation programme by attending a public meeting in Chesterfield.

EMAS is consulting on proposals to improve its service and people can have their say at the Lecture Theatre at Chesterfield Royal Hospital NHS Foundation Trust on Wednesday 21 November, from 6pm until 7.30pm.

There will be the opportunity to hear more from EMAS staff about the Being the Best proposals, ask questions and give feedback.

Phil Milligan, EMAS Chief Executive said: “Last year, Derbyshire received 133,593 emergency 999 calls and we are really keen to hear from those who made the calls, as well as their family and friends. These people have firsthand experience of our service, the things we do well and areas where we can improve.

“Their feedback will be invaluable to our consultation process and we urge as many people as possible to come along, hear about the proposals and give feedback to help shape the future of East Midlands Ambulance Service.”

Being the Best was launched by East Midlands Ambulance Service NHS Trust as part of a review aimed at providing patients with the best possible service by improving response times and ensuring the correct level of skilled clinician attend their call.

Three other public meetings have been held in Derbyshire as part of the consultation. EMAS is also holding an event at New Mills Town Hall on Friday, 16th November from 7pm until 8.30pm.

The consultation lasts until 17th December, when all feedback will be considered. Feedback can be shared via the online feedback form at www.emas.nhs.uk/get-involved/being-the-bestconsultation/feedback-form, or free phone 0800 917 9911, or by email at beingthebest@emas.nhs.uk.

For more information follow @EMASBeingBest on Twitter or visit www.facebook.com/EmasBeingTheBest.