Free texts flag hospital visits

Texts and voice mails are to be used to remind patients of their appointments.

Texts and voice mails are to be used to remind patients of their appointments.

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A new, free service reminding patients they have appointments through texts and voicemails has been launched by Sherwood Forest Hospitals Trust, who run King’s Mil Hospital.

The two-way text and interactive voice messaging reminder service has been set up to make it easier for patients and has been introduced after national figures suggest around one in 10 people miss their appointments.

The reminder message will be sent directly to patients’ mobile phones or landlines a few days before they are due at the hospital.

 

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