A COUPLE say they have been battling to have their rented flat brought up to scratch after the council claimed it was a serious hazard.
Wheelchair-bound Anne-Marie Gamblin-Smith and her husband Martin are tenants at a flat in Layton Burroughs, Mansfield, but are furious that little work has been carried out by Leicester Housing Association (LHA) despite repeated requests.
Damp and mould has spread through the flat and after visiting the ground-floor premises, Mansfield District Council has even warned LHA to take responsibility or face enforcement action.
Anne-Marie (26) who suffers from cerebral palsy and has lived in the flat for three years, said: “It’s been going on for a year, and it’s getting worse.
“We kept ringing up LHA but they kept saying it was our responsibilty. It is making us both ill.
“We turned to the council because we weren’t getting anyway. It’s just been horrendous.
“Mansfield District Council has been great, they have really helped us out, because ringing LHA has just been a waste of time.
“If they had listened to us in the first place, it would not have got this bad.”
A letter sent to LHA following the council assessment found that water had been found at ground level that it was rising through the wall structures.
Ceiling plaster has had to be removed because of a leak from the flat above, and have warned LHA that the council will return on or after this Friday to inspect if the work has been carried out, or face action.
Meanwhile, a spokesperson from Leicester Housing Association, now under ASRA Housing Group, said they received a call from the customer in August about the leak, which they say they tried to rectify. But ASRA insists the problem had been “exacerbated” by claiming the customer had “not reported the leak for some time”.
They said they have offered the customer another property to move into nearby while this work is being carried out, and have offered advice on better ventilation and reducing condensation.