Bolsover District Council is to close its Contact Centres on Saturdays from the end of December.
The Council has four Centres, at Bolsover, Clowne, Shirebrook and South Normanton.
Bolsover District Council’s Leader, Counc Eion Watts said: “This was not an easy decision to make, but we had to do something to improve our performance to customers.
“By closing on a Saturday morning, this means we can increase staffing resources in the week when we are at our busiest, which will help drive up our performance and provide customers with a better service.
“Figures reveal that the majority of transactions on Saturday’s are where people want to make payments, a service that can easily be done from the comfort of people’s own home via our website or automated telephone payment system.”
Go to www.bolsover.gov.uk for more information.
The Contact Centres will remain open 9am to 5pm for face to face callers and 8am to 5pm for telephone (01246 242424) enquiries Monday to Friday.